Processing & Shipping
Order processing typically takes between 3-4 business days. Shipping time, as well as shipping costs, depends on the shipping option you choose at checkout. Currently, we only ship within the United States.
Exchanges, Returns, & Refunds
Your satisfaction is our priority. If you are unsatisfied with your order for any reason, please contact us immediately. A full refund or return will only be made if candles and wax melts are defective and in new (unused, undamaged) containers and packaging. You must notify us within 10 days of delivery. We do not offer a refund or return if the scent is not to your liking, natural changes in wax, glass adhesion, or improper storage. We are not responsible for shipping costs on returned items. If we have made an error on an order you received, please contact us after order confirmation has been sent to your email. Due to limited stock, we do not offer exchanges. For more information, see our refund policy
The Stellar Company candles make an ideal product for special events or quality gift for clients. Email us at firstname.lastname@example.org with any inquiries for custom orders.